Answers to your most frequently asked questions.
How fast can a Segway PT go?
The Segway PT has different speeds depending on riding environment and level of experience. The Beginner Mode (maximum speed of 6 mph and slowest turning rate), allows you to gain confidence using the machine. The Advanced Mode (maximum speed of 10 mph for p Series models, 12.5 mph for all other models and the most responsive turning rate), allows you to comfortably cover open spaces. Riders are responsible for riding their Segway PT at appropriate speeds. Top speed is 12.5 mph - that's equivalent to running a 5-minute mile. Really, it's that fast.
What is the Segway® Personal Transporter (PT)?
The Segway PT is the first self-balancing, battery-powered transportation device. With dimensions no larger than the average adult body and the ability to emulate human balance, the Segway PT uses the same space as a pedestrian, and can go wherever a person can walk. The Segway PT allows people at home and at work to go farther, move more quickly, and increase the amount they can carry anywhere they currently walk. While a Segway PT is incredibly fun to ride, it is serious transportation designed for today's world.
Does the Segway PT work indoors?
Yes, most Segway models will work indoors. Every Segway PT is designed to work anywhere people walk. In order to support indoor operation, Michelin created a special tire that is non-marring. The Segway PT is narrower than a standard doorway and is clean and quiet. There are zero emissions. (The Segway XT, GT and X2 models are specifically designed for outdoor applications and are generally not appropriate for indoor use.)
Can I use the Segway PT in varying environments with different climates and terrain?
Yes. Like a person walking, all that a Segway Personal Transporter requires is traction to operate in any environment. The device is completely sealed to allow it to operate in wet weather. The standard tires were optimized for a range of terrain and environmental conditions. The XT and X2 models offer enhanced traction tires for better performance on a wide variety of surfaces.
How safe is the Segway Personal Transporter (PT)?
The utmost care and research has gone into ensuring that the Segway PT is safe. The Segway PT's balancing technology is truly revolutionary and provides an exceptional riding experience. The Segway PT has redundant systems and sophisticated alerts built into its design, and many thousands of hours of use have demonstrated that the Segway PT is safe when used appropriately. It is important that Segway PT riders understand their responsibility to ride safely. Proper skill level and understanding of the Segway PT prevents injuries caused by loss of control or misuse. Keep in mind that the Segway PT has not been designed, tested, or approved as a medical device.
Who can ride the Segway PT?
The Segway PT is designed to be operated by a wide range of people after receiving orientation - no special skills are required. The rider must be able to do the following:
- Step on and off the Segway PT without assistance, which requires physical abilities similar to climbing and descending stairs without assistance or use of a handrail
- Rider must weigh between 100 and 250 pounds
- For all Gen1 models, the rider must be able to operate the steering control with his or her left hand
Oregon state law requires that riders be 16 years or older. It is important to note that the Segway PT has not been designed, tested, or approved as a medical device.
Where can I safely and legally ride my Segway PT?
The Segway PT is designed to operate in any place that you can safely walk. It will transport you over any surface where the wheels can gain traction, such as roads, sidewalks, grass, and dirt. Oregon state law classifies a Segway PT as an Electric Personal Assistive Mobility Device (EPAMD) which does not have to be licensed or registered. You are allowed to ride in bicycle lanes or paths, including sidewalks. Some cities, however, may have restrictions on where you can take the Segway PT. You should check with local authorities regarding any regulations that may be applicable to your area.
How can I insure my Segway PT?
There are a number of options available should you wish to insure your Segway PT. We recommend you contact your insurance company or local agent to find out the type of coverage they offer. You may be asked for your Segway PT serial number in order to obtain insurance coverage. The serial number is located under the mat on the rear edge of the platform.
Do I have to constantly be moving while on my Segway PT?
No. It is not necessary to continually move while riding your Segway PT. It is possible to remain stationary, it just requires a bit of practice and some balance. But what's the fun in that?
How heavy is it?
A Segway PT weighs between 90-120 lbs with the batteries installed.
- i180 weighs 91 lbs
- GT weighs 95 lbs
- XT weighs 100 lbs
- i2 weighs 105 lbs
- x2 weighs 120 lbs
What is the recommended weight capacity?
To achieve optimum performance, Segway recommends having no more than 260 lbs with rider plus cargo. A rider must weigh at least 100 lbs in order to activate the balancing sensors.
How does it work?
Segway SmartMotion technology uses a combination of five gyroscopes and two tilt sensors that work together with state-of-the-art computers and motors to keep the Segway PT balanced when you're on it. The technology checks your center of gravity 100 times each second and instantly responds to changes in your body's position - meaning there's no need for brakes or an accelerator. Just lean forward to go forward; lean back to move backward; move left or right by either turning the steering grip on Gen1 models or leaning in the direction you want to go on Gen2 models; straighten up to stop. Really, it's that simple.
What are the latest advancements on Gen2 models?
Gen2 models (i2, x2) have LeanSteer technology which enables the frame and handlebar to tilt left and right in response to your body's natural inclination to lean into the direction you want to travel.
The InfoKey controller is a wireless key, information center and alarm device all in one. Each InfoKey controller is uniquely programmed to start and lock a specific Segway PT. Powered on, it provides real-time info on battery life, speed and system performance.
Are there accessories available for my Segway PT?
Yes. Accessories such as bags, locks, lights and reflectors can be ordered - contact us for more information.
What powers a Segway PT?
The Segway PT is powered by a pair of advanced rechargeable 92-cell Lithium-ion batteries. Through smart charging technology, the batteries actually choose the right charge rate based on temperature, voltage and power level when plugged in. A full charge will cost you about ten to twenty cents. Plug your Segway PT into any wall outlet, walk away and forget about it.
How far can a Segway PT go on a single charge?
Depending on speed and other factors such as terrain, it is possible to go up to 24 miles on a single charge with the I Series and up to 12 miles with the X Series. (Distances referenced here are for models with Lithium-ion batteries; distances will vary when using NiMH batteries.)
Can I charge my Segway PT from my car?
Yes, a Segway PT can be charged while driving in your car by using a suitable DC-to-AC power inverter. Each Segway PT typically consumes approximately 140 Watts of power while charging. However, due to charger startup requirements, we recommend that inverters have power capacity of at least 350 Watts for each Segway PT being charged. Power inverters that produce either square or sinusoid waveform output are suitable for charging the Segway PT.
Is the Segway PT for me?
We recommend that each potential owner consider some basic operator abilities before they purchase a Segway PT. Oregon state law requires that riders be 16 years old or older. Segway recommends that riders weigh no more than 250 pounds and no less than 100 pounds. Each rider must be able to step up and down an 8-inch platform without assistance of a handrail or another person. They must also have full use of their left hand for operating the steering grip on Gen1 models.
The Segway PT isn't a medical device. If you are considering purchasing it as an assistive technology, we urge you to try it out first. Keep in mind that Segway's Return Policy does not allow customers to return a Segway PT if it has been used, so if you question whether the Segway PT is right for you, please try one out before ordering.
Please also note that, in accordance with Segway's Return Policy, customers are subject to a 10% re-stocking fee if an unused machine is returned.
What are the benefits of owning a Segway PT?
Simply put, the Segway PT allows you to travel farther, move quicker and carry more. Whether you purchase the i Series for commuting to work, running errands, visiting family and friends or exploring your community, the X Series for off-road adventure or the G Series for getting in those extra games on the golf course, there are many benefits to owning a Segway PT.
No more worries about insurance, parking, traffic congestion or pollution, mechanics or spending a fortune on gas. With a Segway PT, you can just hop on and go - and if you equate it to a gasoline-powered vehicle, you average 450 mpg. It's portable, so you can take it with you almost anywhere you travel. It gives you the freedom of mobility, allowing you to stay active and giving you the opportunity to meet a lot more people. (Please note the Segway PT is not intended as a replacement for exercise.)
For commercial settings, the Segway PT is ideally suited for large scale manufacturing plants and warehousing operations, travel and tourism, public safety, corporate and campus transportation, as well as mail, package and product delivery.
How much does a Segway PT cost?
What if I need service performed on my Segway PT?
Segway of Jacksonville is an authorized Segway Service Provider. Please contact us if you have any questions or problems with your Segway PT.
What is the background of Segway?
Segway LLC is based in Bedford, NH and was founded by inventor and entrepreneur, Dean Kamen, to transform the way people work and live. The Segway Personal Transporter (PT) is the result of years of research and development led by Kamen with the goal of building something that would make a unique and lasting contribution to society. For more information, visit www.segway.com.
Where did the "Segway" name originate?
The inspiration came from the word segue, which is defined as, "to transition smoothly from one state to another." A Segway Personal Transporter (PT) transforms a person into an empowered pedestrian, allowing him/her to go farther, move more quickly and to carry more than could ever be achieved by walking.
Where is the Segway PT manufactured?
Segway PTs are assembled by hand and tested in Bedford, New Hampshire.